Privacy Policy

The Straight Talk

Look, we're not lawyers, but we do take your privacy seriously. This page explains what info we collect when you reach out or visit our site, and what we do with it. Spoiler: we're not selling your details to anyone.

What We Collect

When you get in touch or fill out a form on our site, we typically collect things like:

• Your name and how you'd like us to address you
• Email address and phone number - the basics for getting back to you
• Project details you share with us
• Any other info you voluntarily provide in your messages

We also collect some technical stuff automatically - IP addresses, browser type, pages you visit on our site. Standard web analytics that help us understand if our site's actually working properly.

How We Use Your Information

Pretty straightforward here. We use your info to:

• Respond to your inquiries and have actual conversations about your project
• Send you proposals, contracts, and project updates
• Keep records of our work together (because architecture projects span months or years)
• Occasionally send newsletters if you've opted in - no spam, just project updates and design thoughts
• Improve our website based on how people are using it

That's it. We're not mining your data for advertising or selling leads to third parties. We're architects, not data brokers.

Sharing & Disclosure

We don't share your personal information with outside parties except in these specific situations:

• Project collaborators: Engineers, consultants, contractors who need to be involved in your project. That's just how architecture works.
• Legal obligations: If required by Canadian law or to protect our legal rights
• Service providers: Companies that help us run our business (like email hosting, cloud storage) who are contractually obligated to keep your data secure

We'll never sell or rent your information to marketers or data brokers. Period.

Cookies & Tracking

Our site uses cookies - those little bits of data that make websites remember you. We use them for:

• Keeping you logged in if you're accessing a client portal
• Remembering your preferences on the site
• Analytics to see which pages are popular and where visitors are coming from

Most browsers let you refuse cookies, though it might make the site less functional. We're not doing anything sneaky here, just standard website stuff.

Your Rights

Under Canadian privacy laws (PIPEDA and similar provincial legislation), you've got some rights:

• Access: You can ask to see what personal information we have about you
• Correction: If we've got something wrong, let us know and we'll fix it
• Deletion: You can request we delete your info (though we might need to keep some records for legal/professional reasons)
• Opt-out: Unsubscribe from our communications anytime

Just send us an email at info@mythralquintor.info with your request. We'll respond within 30 days.

Data Security

We take reasonable precautions to protect your information. Our site uses SSL encryption, we keep software updated, and we limit access to your data within our team. That said, no method of transmission over the internet is 100% secure - we can't guarantee absolute security, but we do our best with industry-standard practices.

Client project files and sensitive documents are stored on secure, encrypted servers. We don't leave your house plans sitting around in public folders.

How Long We Keep Your Data

For active projects, we keep your information as long as we're working together and for several years after completion. Architecture has long timelines and warranty periods, plus we're professionally required to maintain records.

For inquiries that don't turn into projects, we typically keep your initial contact info for about two years in case you circle back around.

Marketing email lists get cleaned up periodically - if you're not engaging, we'll eventually remove you.

Third-Party Links

Our site might link to other websites - supplier catalogs, building code resources, project examples, etc. Once you click away from mythralquintor.info, this privacy policy doesn't apply. We can't control what other sites do with your data, so check their policies if you're concerned.

Changes to This Policy

We might update this privacy policy from time to time. If we make significant changes, we'll post a notice on our site or send an email to active clients. The "last updated" date at the top tells you when the most recent changes were made.

We're not going to change our fundamental approach (we're still not selling your data), but legal requirements and best practices evolve, so we need the flexibility to adjust.